FAQ'S
Q: Should I learn the language of the country that I will be visiting?
A: Our tour guides speak fluently in the languages of the countries they are guiding, so you never have to worry about not getting what you need due to not knowing the language. You will be covered! That said, there may be a few phrases that will come in handy when traveling to another country: Please; Thank you; Where is the bathroom? How much does it cost? Do you speak English? are a few that come to mind.
Q: How do I sign up for Discover Europe trip?
A: To sign up for a Discover Europe tour, you will need to submit a $500 deposit per person. This can be done over the phone with a Visa or MasterCard, or you can mail in a check with your registration form attached. Each tour is limited to availability, so we recommend reaching out to us to check availability before sending in a check for your deposit.
Q: I'm signed up for a tour, when should I get my airfare?
A: You can purchase your airfare at any time before your tour, but we typically recommend looking to purchase airfare at least 3 months before your departure date. After this time, the airline prices can increase exponentially. If you need assistance booking airfare, don't hesitate to reach out to us. We're happy to help!
Q: What is a "Mobile Passport"?
A: Mobile Passport is a smartphone app that allows you to bypass long lines during customs, and join the global entry line. How do you get it? Visit www.mobilepassport.us. See if your arrival airport is using the Mobile Passport App. If they are, simply download the app on your smartphone. The app will walk you through the quick initial set up. This free app is a great way to take off airport hours and get you home as quickly as possible.
Q: What type of adapter do I need for my trip to Europe?
A: For travel in the UK and Ireland, you will need a type G adapter. This has three flat prongs in a triangle. This will be used in England, Wales, Ireland, North Ireland, and Scotland. For any other travel in Europe, you can use a type C, E, or F. These will all be the round, two prong outlet.
Q: What quality hotels will I be staying at on a Discover Europe trip?
A: Discover Europe always stays at 3-4 star hotels. We choose all of the hotels used with care, and ultimately choose them due to their location and authenticity. We try to stay in locally owned and run hotels over a large chain when we can. To choose hotels, we will use feedback from past tours, referrals, and reviews online.
Q: How active are your trips?
A: All of our trips are thoughtfully designed with every age group and ability level in mind. While some tours may be more active than others depending on location and the frequency of hotel changes, you will always have the option to take your time if needed on a Discover Europe tour. We prioritize not rushing travelers from one attraction to another. That being said, group tours may include scheduled activities, so it's important to be punctual when the tour guide arranges meeting times and places. You can always choose your level of activity, and if you feel an activity isn't suitable for you, you can opt-out. Our main goal is the satisfaction of the entire group, and participants must be able to keep up to ensure everyone's enjoyment without unnecessarily waiting for others.
Q: How much free time will I get on a group tour?
A: While every tour includes designated free time, such as entire free days and evenings for independent dining, please note that travelers cannot opt out of travel days between hotels. However, you are welcome to opt out of any excursion or scheduled meal/activity during the tour. Nothing is mandatory on our tours, and we encourage passengers to have autonomy and enjoy as much free time as they desire. While it's a group tour, you're not obligated to participate in every activity together!
Q: Can I extend my trip, or can I only travel on the dates of the tour?
A: Of course! We welcome you to travel before or after (or both!) your Discover Europe trip. We frequently will help our passengers work out the details of their extension and are happy to assist with booking hotels and transportation options during your extension. If you have questions or would like us to book something for you, please don't hesitate to reach out!
Q: How many other people will be on my tour?
A: At Discover Europe, we maintain a maximum of 15 participants on most of our tours, with a typical range of 4 to 15 passengers. Please note that this policy does not apply to sponsored tours, as they determine their own maximum size.
Q: How many pieces of luggage can I bring?
A: You are permitted to bring two pieces of luggage on all Discover Europe tours: one large suitcase and one carry-on. This luggage allowance is included in the price of all our tours.